Last Updated: October 1, 2025

Eduvixis (“we”, “our”, or “us”) is an online learning platform committed to protecting the privacy, security, and integrity of the personal data we process. By accessing or using www.eduvixis.com, you acknowledge that you have read and agreed to this Privacy Policy and our Terms and Conditions. If you do not agree, please discontinue using our website or services.

I. Data Protection Principles
1.1 Legal Framework
We comply with national and international data protection standards, including:
– The General Data Protection Regulation (GDPR) of the European Union, and
– The Latin American Data Protection Framework, including applicable laws in countries such as Mexico (LFPDPPP), Colombia (Law 1581), Argentina (Law 25.326), and others.

1.2 Core Principles
Eduvixis manages personal data in accordance with the following principles:
– Lawfulness, fairness, and transparency
– Purpose limitation
– Data minimization
– Accuracy and reliability
– Storage limitation
– Integrity and confidentiality
– Accountability and proactive responsibility

II. Data We Collect
2.1 Information You Provide
We collect personal data through:
– Registration forms (name, email, password, country, and language preferences)
– Subscription or contact forms (to receive updates or newsletters)
– Payment processes (billing information, transaction details, currency used, and payment confirmation)
– Learning activities (progress tracking, course interaction, and feedback)

2.2 Automatically Collected Data
We may collect non-identifiable data such as browser type, device information, IP address, and browsing behavior through cookies and analytics tools.

2.3 Cookies
Eduvixis uses cookies to enhance navigation, analyze performance, and personalize the learning experience. You can configure or disable cookies in your browser settings. For more information, refer to our Cookie Policy.

III. Purposes of Data Processing
3.1 Primary Purposes
We process your data to:
– Enable access to our online learning services
– Manage accounts, subscriptions, and authentication
– Process secure payments and provide invoices
– Personalize your user experience
– Monitor learning progress and course completion
– Offer technical support and user assistance

3.2 Secondary Purposes
With your consent, we may also process your data to:
– Send educational content, updates, or newsletters
– Conduct research, analytics, and quality improvement initiatives
– Promote Eduvixis services or partner programs related to learning and professional growth

IV. Legal Basis for Processing
4.1 Consent
We process personal data with the explicit consent of the user for specific purposes.

4.2 Contractual Necessity
Some data is required to fulfill our contractual obligations (e.g., registration, access to courses, and payment processing).

4.3 Legitimate Interest
We may process data to maintain the security of our platform, prevent fraud, or improve service quality, always safeguarding user rights.

V. Rights of Data Subjects
5.1 User Rights
In compliance with GDPR and Latin American data protection laws, users may exercise the following rights:
– Access to their personal data
– Rectification of inaccurate information
– Erasure (“right to be forgotten”)
– Objection to processing for certain purposes
– Restriction of processing under specific conditions
– Data portability to another controller
– Withdrawal of consent at any time

5.2 How to Exercise Your Rights
To exercise these rights, please contact us at:
support@eduvixis.com
Your request will be processed within the legally established timeframe.

VI. Data Retention
6.1 Retention Period
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once this period expires, data is securely deleted or anonymized.

VII. Security and Confidentiality
7.1 Protective Measures
We implement technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or loss.

7.2 Official Communication Channels
Eduvixis will never request passwords, financial details, or verification codes through unofficial means.

Our official communication channels include:
– The live chat and support center available on our website, which serves as a knowledge base and ticket system for assistance.
– Official emails ending in @eduvixis.com

Eduvixis does not operate under any other domains (e.g., .org, .es, .ni) or any domain other than .com.

VIII. Data Sharing and International Transfers
8.1 Authorized Access
Data may be shared only with:
– Verified service providers and technical partners necessary for platform operation
– Financial institutions and payment gateways for transaction processing
– Legal authorities, when required by applicable law

8.2 International Data Transfers
If data is transferred internationally, Eduvixis ensures compliance with GDPR standards and Latin American data transfer safeguards, including the use of contractual clauses and secure hosting providers.

IX. Children’s Data
Eduvixis services are intended for users aged 16 or older. We do not knowingly collect data from minors without verifiable parental consent. If such data is inadvertently collected, it will be promptly deleted upon request.

X. Updates to This Policy
10.1 Modifications
We may update this Privacy Policy periodically to reflect changes in legal requirements or operational needs. All updates will be published on this page with a new “Last Updated” date.

10.2 Recommendation
We encourage users to review this Policy regularly to stay informed about how we protect their data.

Contact: support@eduvixis.com
Website: www.eduvixis.com